Terms and Shipping Info
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
All notices from HebelDesign to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to HebelDesign shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to HebelDesign five (5) days after the date sent.
All content appearing on this Web site is the property of: HebelDesign Cassandra Clare, Holly Black, Leigh Bardugo, Jennifer L. Armentrout, Spencer Hill Press, Entangled Publishing, Editorial Kiwi and/or Cristina Roswell.
Copyright © 2011-2013 HebelDesign. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2013 HebelDesign. All rights reserved.
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by HebelDesign. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of HebelDesign or any third party, except as expressly granted herein.
- Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. HebelDesign and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if HebelDesign believes that customer conduct violates applicable law or is harmful to the interests of HebelDesign and its subsidiaries.
We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology
- Shipping & Delivery
Processing time for orders is 7-10 business days. that period may be increased up to 10-15 business days on holiday season and before/during book releases when orders increase significantly.
Shipping costs vary depending carrier and service customer chooses.
At this time, HebelDesign ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, HebelDesign ships merchandise to any international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. All orders ship from the Los Angeles area in Southern California, US. All prices are in US dollars.
All customers will receive email confirmation when orders ship. Domestic packages include online tracking information.
If you choose International First Class or International Priority mail through USPS (United States Postal Service), please be aware that there is only tracking information available for Canadian mail, all other countries will be available in April 2013. ONLY EXPRESS mail service offers tracking information for now.
International cost of shipping defers from domestic, and it also depends on service chosen and weight of purchase.
Best way to see how much it will be, is to make up the cart and go to shipping options at chekcout.
This page comes BEFORE payment so there is no danger of being charged by doing so. After that you can go ahead and pay for the order or clear the cart.
-- Fedex Home Delivery is ground shipping and it only works on residential addresses. If you are using a commerical address please select Fedex Ground. It's cheaper than Home Delivery. --
ALL ORDERS SHIP FROM LOS ANGELES, CALIFORNIA
Hebeldesign is not responsible for loss or damage in the postal service.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. HebelDesign is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
- Sales Tax
HebelDesign charges sales tax for merchandise ordered on this Web site to residents of the state of California. (9%)
- Return Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). HebelDesign reserves the right to change its payment procedures at any time without prior notice to you.
You may return for a full refund, minus shipping charges, or exchange your item if not satisfied.
Please contact me to return or exchange any item. Pieces need to be returned as received in a period not longer than 30 days.
- Store Hours
Customer service is available as defined on the Contact Us page of this Web site.
Monday to Friday
9:00 AM - 6:00 PM PST. (UTC -8 hours)